Senior UX Researcher
Seattle, WA | Full-Time
TalentReach is hiring on behalf of a growing consumer technology company seeking an experienced Senior UX Researcher to help shape product strategy and improve the customer experience through actionable research and insights.
This is a highly hands-on role for someone who enjoys conducting research, uncovering customer needs, and working directly with Product, Design, and Engineering teams to influence product decisions.
Summary
The Senior UX Researcher will own and execute user research initiatives that inform product development, design decisions, and the overall customer experience.
You'll identify critical research questions, develop research plans, recruit participants, conduct studies, and translate findings into practical recommendations that drive product improvements.
This position requires someone who can operate independently, move quickly, and stay closely involved throughout the product development process. The ideal candidate brings deep qualitative research expertise, a consumer-product background, and the ability to incorporate quantitative insights when appropriate.
What You'll Do
- Lead and execute end-to-end user research initiatives supporting consumer-facing digital products
- Partner with Product Managers, Designers, and Engineers to understand product priorities and identify research opportunities
- Independently determine the most important research questions based on product roadmaps, customer needs, and business objectives
- Develop and maintain a research roadmap aligned with product priorities
- Design research plans, select appropriate methodologies, and establish clear research objectives
- Personally conduct qualitative research, including user interviews, usability testing, concept testing, and exploratory studies
- Recruit and screen research participants to ensure studies reach relevant audiences
- Develop interview guides, discussion frameworks, and research materials
- Incorporate quantitative data, product analytics, and behavioral insights to complement qualitative findings
- Analyze and synthesize research findings to identify customer needs, pain points, behaviors, and opportunities
- Translate research insights into clear, actionable recommendations for product and design teams
- Present findings to cross-functional stakeholders and help teams understand their implications
- Work directly with Product and Design to influence product direction, feature prioritization, and user experience improvements
- Remain engaged after research delivery to ensure insights are incorporated into product decisions
- Conduct research efficiently while balancing speed, quality, and changing product priorities
- Identify gaps in customer understanding and proactively recommend additional research
- Establish effective research practices and documentation that support ongoing product development
- Collaborate closely with Seattle-based team members to build a deep understanding of the product and its users
What You'll Bring
Required Qualifications
- 5+ years of professional UX research, user research, or product research experience
- Demonstrated experience conducting research for consumer-facing digital products
- Strong qualitative research expertise, including user interviews, usability testing, and exploratory research
- Proven ability to independently plan, manage, and execute research studies from beginning to end
- Hands-on experience recruiting and screening research participants
- Experience developing research plans, discussion guides, and research methodologies
- Ability to independently identify and prioritize research questions based on product roadmaps and business needs
- Experience developing and managing research roadmaps
- Ability to incorporate quantitative data, product analytics, and behavioral insights into research findings
- Strong analytical skills with the ability to synthesize complex findings into actionable recommendations
- Experience working directly with Product Managers, Designers, and Engineers
- Demonstrated ability to influence product decisions through research and customer insights
- Experience following research findings through implementation and product decision-making
- Comfortable working independently in a fast-paced environment with evolving priorities
- Strong written and verbal communication skills
- Ability to clearly present research findings and recommendations to cross-functional stakeholders
- Willingness to personally execute research rather than primarily oversee or delegate studies
- Ability to work closely with a Seattle-based product team
Preferred Qualifications
- Experience working within a startup or high-growth consumer technology company
- Experience supporting rapid product development and iterative design processes
- Background researching consumer applications, digital platforms, or mobile products
- Experience combining qualitative research with product analytics or other quantitative methods
- Experience establishing or improving research practices within a growing organization
- Experience working in an environment where research directly influences product strategy and prioritization
TalentReach is committed to creating an inclusive workplace where everyone has the opportunity to succeed. We celebrate diversity and are proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.